Active Services

Office 104 Camborne House, 17 Courtenay Park
Newton Abbot, Devon TQ12 2HD

Tavistock: 01822 841005

Plymouth: 01752 256717

Privacy Policy

Active Services takes the privacy of your information seriously and this policy explains how we collect and use personal data collected via this website.

Information we collect

We collect the following information about you in the Enquiry form and the Request a Survey form on our website.

  1. Your name
  2. Your contact information: email address, telephone number

Personal Information we collect automatically

When you visit our website, we may collect certain information automatically such as:

  1. Your IP address
  2. How you found our website
  3. The number of times you visited our website
  4. The pages that you visit

How your information is used

We may use your data for the following reasons:

  1. To respond to your request
  2. To provide contracted services
  3. Internal record keeping
  4. Improvement of our products/services

We do not sell your information to third parties. We do not share your information with third parties for marketing purposes.

Retention of data

We only hold your personal information for as long as necessary for the purposes for which we collected your information or for as long as the law requires us to.

How we protect your data and keep it secure

Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data.

Your rights

You have the right to request:

  1. information about how your personal data is processed
  2. a copy of that personal data
  3. that anything inaccurate in your personal data is corrected immediately

You can also:

  1. raise an objection about how your personal data is processed
  2. request that your personal data is erased if there is no longer a justification for it
  3. ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with us at enquiries@active-services.org.uk.

You may also lodge a complaint with a supervising authority in the Member State where you habitually reside or work or where a breach has taken place. Details for the Office of the Information Commissioner in the UK are available at https://ico.org.uk

Links to other websites

We may provide links to other websites from our own website. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes to this policy

Any changes we may make to this privacy policy will be posted on our website www.active-services.org.uk.

Last updated 18 September 2019